Effective Date: 16-03-25
Cancellation policy
For Digital Products
buyantiviruskeys.com sells genuine software License Keys which will be delivered on your Email Id. There is no box pack delivery of products.
Please read this policy carefully.
Cancellation
Since Software keys are digital products, Once a key has been delivered to your email, it cannot be Cancelled, except in the case of a proven technical issue caused by us. We recommend to review product speciation and hardware compatibility before placing order.
Exceptions for Cancellation
We offer order cancellation in the following circumstances:
No Product Key Delivered : If you do not receive product key on your email. Then we will provide you the key on your email immediately or refund the 100% purchase amount as per customer’s wish. Refund will be processed within 3-5 working days after receiving customer complaint email. Refund will be processed within 3-5 working days after receiving customer complaint email.
Wrong Product Key Delivered : If you receive a product Key that differs from what you have purchased. Then We will provide you the correct key on your email immediately or refund the 100% purchase amount as per customer’s wish. Refund will be processed within 3-5 working days after receiving customer complaint email.
Non-Working Key : If the Product key provided is invalid or blocked and cannot be activated. In this case we provide immediate replacement of the product key purchased or refund the 100% purchase amount as per customer’s wish. Refund will be processed within 3-5 working days after receiving customer complaint email.
In these cases, kindly contact our customer support team within 7 days of purchase to request a refund or a replacement.
For Physical Products :
Any Product purchased from the Website can be returned to the Company only if the Product supplied by the Company is seal pack.
If customer receives defective material the warranty is directly by manufacturer buyantiviruskeys.com/ Sai Kripa Enterprises is not responsible for such reason.
If buyantiviruskeys.com/ Sai Kripa Enterprises would not be able to Dispatch the product within 14 Working days and in near future if customer asks for refund, buyantiviruskeys.com/ Sai Kripa Enterprises Provide full amount of Refund.
The User shall ensure that he/she does not accept the delivery of any Product whose original packaging is damaged or tampered in any manner.
We will accept the return of the products, provided such return is for products that are wrongly delivered, wrong product, incomplete package etc Reverse shipment cannot be arranged by us due to unavailability of our logistics partners, then in that case you are requested to send such products through any available courier services.
The charges of return shipment are not refunded by us. The customer has to pay the charges from their side.
If Courier opened by the customer and if he/she want to return the product than they cannot replace the product nor refund will be given to the customer according to our policy.
How to Request a Refund
If you think you are eligible for a refund, please follow these steps :
Contact us via email at saikripa2013@rediffmail.com with your order details and a description of the issue.
Our support staff will review your request and, if necessary, request additional information to process your claim.
Once your claim is approved, we will issue a refund to your original payment method.
Contact Information
For any questions regarding our policy, feel free to contact us at : saikripa2013@rediffmail.com
My Account Data
Customer will have to take back up of his data regularly like order details, ordered product, invoices as we can delete all website data any time in case of any emergency occurred.
Privacy policy
This Privacy Policy applies to the buyantiviruskeys.com
buyantiviruskeys.com recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on buyantiviruskeys.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.
buyantiviruskeys.com is a property of Sai Kripa Enterprises, A proprietorship firm, Whose GST Number is 07BDYPB5880K1ZU having its registered office at 502 – A, Hemkunt Chambers, 89, Nehru Place, New Delhi 110019.
Information we collect
Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address.
Payment and billing information. We might collect your billing name, billing address and payment method when you purchase any product. We Never collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner Payu Money.
Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to buyantiviruskeys.com.
Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information in different ways.
We collect information directly from you. We collect information directly from you when you register for buy products. We also collect information if you post a comment on our websites or ask us a question through phone or email.
We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
Use of your personal information
We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest.
We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes. We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy products from us we’ll enrol you in our newsletter.
We use information to send you transactional communications. We might send you emails or SMS about your account or a product purchase.
We use information as otherwise permitted by law.
Sharing of information with third-parties
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors.
We will share information with the event organizers. We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.
We will share information with our business partners. This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.
Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. Pankaj Batra
502 – A, Hemkunt Chambers, 89, Nehru Place, New Delhi 110019.
New Delhi- 110019
Phone: +91-7217780443
Email: saikripa2013@rediffmail.com
If you have any questions about this Policy or other privacy concerns, you can also email us at saikripa2013@rediffmail.com.
Updates to this policy
This Privacy Policy was last updated on 16-03-2025. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
Return & Replacement Policy:
Return and Refund Policy For Physical Products :
Effective Date: 16-03-2025
Any Product Purchased from buyantiviruskeys.com can be returned only if Product is sealed pack, If the product is opened it cannot be returned. Refund will be processed in 7 days after receiving & verifying the product.
If customer receives defective material the warranty is directly by manufacturer. buyantiviruskeys.com/Sai Kripa Enterprises is not responsible for such reason.
If customer receives product in damaged condition, he/she has to produce valid proofs such as video of opening the product, Images etc. After validation buyantiviruskeys.com/Sai Kripa Enterprises has Right to Accept or denying your claim.
If customer received wrong product, he/she has to produce valid proofs such as video or images. Replacement will be done only after verifying because our packing is done under cctv surveillance. buyantiviruskeys.com/Sai Kripa Enterprises has Right to Accept or denying your claim.
If a customer found product outer packing in tampered condition he/she should refuse to take packet. If you takes the packet in Tampered condition buyantiviruskeys.com/Sai kripa Enterprises is not responsible & will not accept any claim requests.
Return and Refund Policy For Digital Or Virtual Products :
Effective Date: 16-03-2025
buyantiviruskeys.com sells genuine software License Keys which will be delivered on your Email Id. There is no box pack delivery of products.
Please read this policy carefully.
Refunds
Since Software keys are digital products, Once a key has been delivered to your email, it cannot be returned, except in the case of a proven technical issue caused by us. We recommend to review product speciation and hardware compatibility before placing order.
Exceptions for Refunds
We offer refunds in the following circumstances:
No product key delivered : If you do not receive product key on your email. Then we will provide you the key on your email immediately or refund the 100% purchase amount as per customer’s wish. Refund will be processed within 3-5 working days after receiving customer complaint email.
Wrong Product Delivered : If you receive a product that differs from what you purchased. Then We will provide you the correct key on your email immediately or refund the 100% purchase amount as per customer’s wish. Refund will be processed within 3-5 working days after receiving customer complaint email.
Non-Working Key : If the Product key provided is invalid or blocked and cannot be activated. In this case we provide immediate replacement of the product key purchased or refund the 100% purchase amount as per customer’s wish. Refund will be processed within 3-5 working days after receiving customer complaint email.
In these cases, please contact our customer support team within 7 days of purchase to request a refund or a replacement.
How to Request a Refund
If you think you are eligible for a refund, please follow these steps:
Contact us via email at saikripa2013@rediffmail.com with your order details and a description of the issue.
Our support staff will review your request and, if necessary, request additional information to process your claim.
Once your claim is approved, we will issue a refund to your original payment method.
Contact Information
For any questions regarding our policy, feel free to contact us at: Email: saikripa2013@rediffmail.com
SHIPPING POLICY
We try to dispatch all physical orders within 0 – 3 business days subject to availability of stock & number of orders. All Digital delivery orders will be dispatched within 1 business day. The expected delivery time will be as below unless unforeseen circumstances
Delhi NCR 1 – 3 Days After Dispatch
All Metros 3 -5 Days After Dispatch
Northern India Except J & K 3-5 Days After Dispatch
Southern India 5 – 7 Days After Dispatch
Northeast & J & K 7-10 Days After Dispatch
We offer Free Standard Delivery To all our Customers.
Note -:
buyantiviruskeys.com/Sai Kripa Enterprises shall not be held responsible for any delay in delivery of Product due to circumstances beyond the control.eg. LockDown, Natural Disasters, Pandemic/Epidemic
